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The dedicated employees assigned to the Operations Division provide quality police services to the citizens, such as initial response to calls for service, crimes in progress, enforcement of the Illinois motor vehicle laws, criminal investigations, and special event planning.

The Operations Division continuously works to enhance our existing partnership with the community and proactively addresses quality of life concerns, develops solutions, and resolves problems. The Division delivers unbiased professional services with respect and compassion. The men and women of the Operations Division take significant pride in making the City of Crystal Lake a great place to live.