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Medical Services

The Crystal Lake Fire Rescue Department is proud to provide the finest ambulance service available in McHenry County. Our crews staff 4 ambulances daily, with 2 ambulances available in reserve. Each ambulance has a minimum of 2 Emergency Medical Technician Paramedics.

Crystal Lake paramedics transport approximately 3,185 patients per year, with the majority of injuries relating to medical emergencies. Please contact us with questions about our emergency medical services, as our Department continues to grow and offer new training opportunities in order to serve Crystal Lake with pride. 

Ambulance Billing

The City of Crystal Lake bills for ambulance transport, as the City does not tax for ambulance service. The rates are based upon Medicare fee structures.

Notice of Privacy Practices

Crystal Lake Fire Rescue Department is committed to protecting your personal health information. We are required by law to maintain the privacy of health information that could reasonably be used to identify you, known as “protected health information” or “PHI.” We are also required by law to provide you with the attached detailed Notice of Privacy Practices (“Notice”) explaining our legal duties and privacy practices with respect to your PHI.