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The City of Crystal Lake operates under a Council/Manager form of government. Under this plan, the administrative responsibility of the City is centralized in an appointed professional manager. The Mayor and City Council are responsible for creating city laws and setting the policy direction of the local government. Once the Mayor and City Council create a policy or approve some course of action for the City, the City Manager is responsible for executing or putting the policy in motion.

The City Manager is also responsible for preparing the City’s budget and presenting it to the elected officials for their approval, overseeing all city departments, preparing the City Council agendas, and providing the information support to the elected officials.

Most City departments and services are located within the City of Crystal Lake Municipal Complex, found at the intersection of Woodstock Street and Dole Avenue. The office hours are 8:00 AM to 5:00 PM, Monday through Friday.
Herrig, LauraAssistant Director of FinanceAdministration and Finance(815) 459-2020
Olszak, LindaAdministrative AssistantFire Rescue(815) 356-3700 ext. 4158
Zurek, LarryStreets Division SuperintendentPublic Works(815) 356-3614
Bennett, MichaelPolice SergeantPolice(815) 356-3789
Brown, MartyPlans ExaminerCommunity Development(815) 356-3605
Gasparaitis, MichaelPolice SergeantPolice(815) 356-3629
Magnuson, Michael Director of Public WorksPublic Works(815) 356-3614
Magnussen, MichaelBuilding CommissionerCommunity Development(815) 356-3605
Nebel, MelanieExecutive AssistantAdministration and Finance(815) 459-2020
Rentzsch, MichelleCommunity Development DirectorCommunity Development(815) 356-3605
Szumanski, MarkTraining SergeantPolice(815) 356-3777
Wajrowski, Mark Engineering InspectorPublic Works(815) 356-3614
Hammonds, NickAssistant to the City ManagerAdministration and Finance(815) 459-2020
DeRaedt, PaulFire Rescue ChiefFire Rescue(815) 356-3640
Walter, Paul Capital Engineering ManagerPublic Works(815) 356-3614
Coutre, RyanPolice SergeantPolice(815) 356-3733
Hagenow, RebeccaDevelopment Services RepresentativeCommunity Development(815) 356-3605
Joseph, RonInvestigations CommanderPolice(815) 356-3768
Kaiser, Rick Bureau Chief of TrainingFire Rescue(815) 356-3700 ext. 4274
Neumann, RickPatrol CommanderPolice(815) 356-3756
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