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The City of Crystal Lake operates under a Council/Manager form of government. Under this plan, the administrative responsibility of the City is centralized in an appointed professional manager. The Mayor and City Council are responsible for creating city laws and setting the policy direction of the local government. Once the Mayor and City Council create a policy or approve some course of action for the City, the City Manager is responsible for executing or putting the policy in motion.

The City Manager is also responsible for preparing the City’s budget and presenting it to the elected officials for their approval, overseeing all city departments, preparing the City Council agendas, and providing the information support to the elected officials.

Most City departments and services are located within the City of Crystal Lake Municipal Complex, found at the intersection of Woodstock Street and Dole Avenue. The office hours are 8:00 AM to 5:00 PM, Monday through Friday.
Baker, EileenAdministrative AssistantPolice(815) 459-2020 ext. 3657
Behning, LucasPolice SergeantPolice(815) 356-3734
Bennett, MichaelPolice SergeantPolice(815) 356-3789
Black, JamesChief of PolicePolice(815) 356-3633
Bowers, ToddBuilding InspectorCommunity Development(815) 356-3605
Brown, MartyPlans ExaminerCommunity Development(815) 356-3605
Christenson, DonFleet & Facility Services SuperintendentPublic Works(815) 356-3614
Coutre, RyanPolice SergeantPolice(815) 356-3733
Cowlin, KatieAssistant City PlannerCommunity Development(815) 356-3798
DeRaedt, PaulFire Rescue ChiefFire Rescue(815) 356-3640
Dodge, DavidPlans ExaminerCommunity Development(815) 356-3605
Doherty, KevinPolice SergeantPolice(815) 356-3774
Dorfman, KarynAdministrative Assistant and Public Education CoordinatorFire Rescue(815) 356-3700 ext. 4070
Fettes, GregDirector of Information TechnologyInformation Technology(815) 459-2020
Fitzgerald, LaurrieSupport Services CoordinatorCommunity Development(815) 356-3605
Gasparaitis, MichaelPolice SergeantPolice(815) 356-3629
Gomez, TaniaDevelopment Services RepresentativeCommunity Development(815) 356-3605
Hagenow, RebeccaDevelopment Services RepresentativeCommunity Development(815) 356-3605
Hammonds, NickAssistant to the City ManagerAdministration and Finance(815) 459-2020
Harris, CharlesPolice SergeantPolice(815) 356-3719
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