Storm Relief Efforts

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Relief Efforts


  • Overnight Between Friday, August 4th and Saturday, August 5th - Additional City-wide Mosquito Control Efforts

Efforts will take place City-wide overnight between Friday, August 4th and Saturday, August 5th. If weather conditions do not allow application to occur, it will take place on the next available evening. Questions about the application or any part of Crystal Lake's Mosquito Abatement Program can be directed to the Clarke Environmental Mosquito Hotline at 1-800-942-2555.

  • Sandbag Drop Off at the Dole Mansion and Public Works Garage before Thursday, August 10th

Sandbags no longer in use can be dropped off at the Dole Mansion, 401 Country Club Road, or behind the Public Works Garage, 100 W. Woodstock Street, at Door 25. Bags must be dropped off before Thursday, August 10, 2017.

  • Thursday, July 27th through August 2nd  - Storm Related Brush-Pick-up

The Public Works Department began collecting brush starting Thursday, July 27th and will continue pick-up through Wednesday, August 2nd. Please have brush at the curb prior to 7:00 am. Brush must be under 6 feet in length and 6 inches in diameter. Residents are encouraged to contact the Public Works Department at (815) 356-3614 to report a pickup to help endure brush is not missed.

  •  Saturday, August 5th - Brush Drop-Off Site Open

    The Brush Drop-Off Site, located at the Waste Water Treatment Facility at the corner of Dartmoor Drive and Coventry Lane, is open Saturday, August 5th from 8 am to 1 pm. Brush must be under 6 feet in length and 6 inches in diameter.
  • Free Additional Storm Damage Refuse Collection
  • Week of July 31st - Flood-damaged items will be picked up on residents' regular collection day throughout the week.

The following items will be collected, at no cost:

 Construction and Demolition Debris

  • Drywall
  • Furniture
  • Carpet (must be cut to 4’ lengths)
  • Mattresses

Household Garbage and Rubbish

  • Normal household trash that is typically collected on a resident’s regular pickup day.

    As much as possible, MDC requests that the items be centralized on the curb and placed in containers or bundles.  This will speed the collection.  MDC will be making one trip through each impacted street, so residents are encouraged to have items placed on the curb by 7 AM on Saturday, July 29th, or on their regularly scheduled collection day.     

The following items will not be collected. Residents must contact MDC Environmental at 815-568-7274, or, to obtain a special collection of the following items, for a fee:

  • Large Appliances and White Goods (i.e. refrigerators, freezers, water heaters and washers/dryers)
  • Electronics (i.e., TV and computers)
  • Household hazardous waste (i.e. cleaning supplies, paints and batteries)

Residents with questions or concerns can contact the City at 815-459-2020, extension 3687. 


A Message From Mayor Shepley

As you know, the City has been monitoring its sanitary sewer system day-and-night since the beginning of the rainstorm events.  Since the rain events have ceased and because we avoided any significant rainfall last evening, the City’s sewer infrastructure now has capacity to accept additional flow from the Village of Lakewood without impact or cost to Crystal Lake residents. Our friends in Lakewood still need our help. All costs associated with our assistance efforts will be borne by the Village of Lakewood.   

We would like to assure all the residents of Crystal Lake, especially those who live in the hardest hit areas, that the assistance provided to Lakewood will not negatively affect them. The well-being of Crystal Lake residents will always remain our number one priority. Nonetheless, once we confirmed that providing assistance to our friends and neighbors in the Village of Lakewood will not be at the expense of our own residents, we concluded that helping was simply the right and decent thing to do.  We have advised leadership of the Village of Lakewood that if conditions change, the City will have no choice but stop accepting sewer waste from the Village.         



 A Message from Mayor Shepley

Village of Lakewood President Paul Serwatka called me this afternoon.  In addition, beginning late last night we began receiving numerous calls, emails and texts from Lakewood residents requesting assistance from the City of Crystal Lake to help alleviate the sanitary sewer overload impacting several areas in the Village of Lakewood. As I explained to Mr. Serwatka, we would love nothing more than to help our friends and neighbors in the Village of Lakewood.  However, as would be expected, our primary focus is and must be upon serving the residents of Crystal Lake first.  Unfortunately, the recent unprecedented rainfall amounts have presented us with many challenges of our own. 

Beginning early this morning, our public works professionals and engineers began exploring options to determine if Crystal’s Lake’s sanitary system has the capacity to accommodate additional intake from areas impacted in Lakewood. At noon today we evaluated our sanitary sewer capacity near the Village of Lakewood. Given recent rain events, our sanitary sewer system in this area is currently operating at capacity and unfortunately cannot take on additional sewage loading at this time.

Recent storm events continue to place stress on the City’s storm sewer, sanitary sewer and wastewater treatment infrastructure. The City is monitoring our critical infrastructure around the clock. To put this situation into context, our wastewater treatment plant processes at average rate equivalent to 4.2 million gallons of wastewater a day.  Beginning with the storms of July 20, the plant’s influent spiked to a rate equivalent in excess of 20 million gallons a day.  As noted, this rate and the lack of sewer capacity in this area places an extraordinary amount of stress on our system which is why we simply are not in a position to assist Lakewood at this time.   

We will continue to monitor our flow levels daily. Should they decrease and additional sewage loading can be accommodated, we will contact the Village of Lakewood.



Press Releases:

City Storm Relief Efforts

Storm Damage Brush Pickup

Filled Sandbags Available at the Dole Mansion

Special Storm Refuse Collection