Crystal Lake Electric Aggregation Program
All City of Crystal Lake residents and small businesses have been automatically enrolled unless they:
- Chose to opt out during the opt out period
- Have previously switched to another Alternative Supplier
- Participate in an hourly-rate program
The City receives a bulk electric supply rate that is available to residents and small businesses; this is called electrical aggregation. Crystal Lake has provided the Electric Aggregation Program since 2012.
The City recently renewed the program and contracted with Dynegy Energy Services for a 24-month period. This began in October 2018 and will end in October 2020. During this time, there will be a fixed rate of 7.098¢ per kWh.
Electric Supply Rates
For current rate information, please click here.
Crystal Lake program fixed supply rate with Dynegy (Traditional Program)
7.098¢ per kWh
Crystal Lake program fixed supply rate with Dynegy (Renewable Power Program)
7.188¢ per kWh
*The ComEd rate may change based on a variable charge or credit, called the Purchase Electricity Adjustment (PEA).
The Illinois Commerce Commission offers more information about energy deregulation in Illinois and energy supply choices online.
For questions about your electric account, please call the City of Crystal Lake aggregation program supplier, Dynegy Energy Services at (844) 351-7691.
If you require additional assistance, call NIMEC at (800) 856-3404 to leave your question and callback number. You will be contacted within 24 hours regarding the issue.
To report an electrical outage, or for questions pertaining to your ComEd bill, call ComEd at (800) 334-7661.
If I am automatically enrolled in the program now, can I leave the program at any time?Yes, you can leave the program and move your account back to ComEd or another supplier; there is no early termination fee to leave.
What defines an eligible resident or small commercial account (commercial account consumes less than 15,000 kWh per year)?
- Any resident who is currently with ComEd and has not switched to an Alternative Retail Electric Supplier (ARES).
- Any resident who is not enrolled in a special Residential Real-Time Pricing (RRTP) program.
- Small commercial accounts are eligible, but you must also have a residence or business located within the City limits.
Can I still have my payment automatically deducted from my bank account?Yes. The way you pay your ComEd bill will not change.
How can I enroll?
You will automatically be enrolled unless:
- You decide to opt out.
- You previously switched to an alternative supplier.
- You participate in an hourly program.
After the initial opt out period, a ratepayer may enroll by calling Dynegy at (844) 351-7691 and asking for the Crystal Lake rate of 7.098¢.
I am enrolled in low-income assistance program. Will that be affected?
No. If you currently receive assistance via PIPP or LIHEAP, your status will not change.
I’m on ComEd’s budget billing plan. Will that change?No. If you are currently on the budget billing plan, you will remain on that plan.
Is any of the energy in the Traditional Program generated from renewable “green” sources?
Yes. 14.5% of your energy consumption is sourced from renewable generation, such as solar and wind that may be represented through the purchase of Renewable Energy Certificates (RECs).
All of the energy in the Renewable Power Program is generated from “green” sources such as solar, wind, and water.
What is ComEd’s 6-month “hold” requirement?Please note the following Illinois State Regulation: If you move from the program back to ComEd for longer than two months, your account will be placed in a “bundled hold” status, which means you may not return to the Crystal Lake program until a full six months have passed.
Who should I call if I have service problems?
Call ComEd with reports of outages or downed power lines at (800)334-7661.
For questions about your supply, please call the customer service number for Dynegy at (844) 351-7691 - this number will also be listed under “Electric Supply Services” on your ComEd bill.
Will someone come to my home or call to sign me up?
No. You will be automatically enrolled in the program.
If someone calls or visits your home claiming to be the City’s power supplier, please file a complaint with the ICC here.