View Your Water Bill Online
Do you want to view your water bill online?
The City of Crystal Lake offers a free service that allows customers to view their water bills, water usage, and payment history online. Register for this free service here. Registration requires that your name be entered exactly as it appears on your water bill. While you are on the website, you can also elect to pay your water bill online, eliminating the need to buy stamps.
Residents now can choose the “Auto Pay Option”. When you sign up, every month the total balance will be paid using either a credit card or e-check on the due date. Simply register your account online and choose the Auto Pay Your Bill option. You will still receive a bill or ebill every month, and it will state that Auto Payment is set up on your next bill.
If you have questions about the City’s online payment option, please contact the Finance Department at (815) 459-2020 or via email.