The County’s Pilot/Tri-City service and the dial-a-ride services in Crystal Lake, McHenry, and Woodstock are being combined into one new service called MCRide. This will make it easier for suburban to suburban commuters and persons with disabilities to schedule and use dial-a-ride services in McHenry County, improve access to jobs and job related activities, and provide greater mobility to individuals with disabilities. This service receives a portion of its funding from the Federal Transit Administration of the U.S. Department of Transportation through Job Access and Reverse Commute and New Freedom grants administered by the RTA.
To schedule a ride, please call 1-800-451-4599 (TTY 1-888-454-4724). Service Changes • Service in and between Crystal Lake, McHenry, and Woodstock will now be called MCRide. • MCRide is supported by a Job Access Reverse Commute grant to provide transportation to work. • Trip reservations can be made from the day before to up to one hour before the pick-up time. • Service hours are Monday-Friday 6:00 a.m. - 7:00 p.m. and Saturday 9:00 a.m. - 5:00 p.m. • Fares will be adjusted to a single distance-based fare structure. • No changes to the McHenry Township Senior Express service. Eligibility and Service Area All individuals are eligible for travel to and from the following locations: • Incorporated areas of the Crystal Lake, McHenry, and Woodstock • Valley Hi Nursing Home and McHenry County Division of Transportation • Fox Lake Metra station • Within three-quarters of a mile of: o of Route 120 between Woodstock and McHenry o of Route 14 between Woodstock and Crystal Lake o of Route 31 between the Crystal Lake and McHenry MCRide is supported by a New Freedom grant. As such, seniors (60+) and people with disabilities are eligible for trips throughout the above service area as well as to and from locations in: • Greenwood Township (New Service Area) • McHenry Township and Unincorporated areas of Dorr Township Fare Changes As of February 1, 2012, you will pay a base fare for the first five miles plus $0.25 for each additional mile. For example, a 7 mile one-way trip from Woodstock to Crystal Lake will cost $2.50: $2.00 for first 5 miles + 25 cents for 6th mile + 25 cents for 7th mile = $2.50 One-Way Fare • If you have a disability and require a personal travel assistant, one assistant rides free. • Individuals 60 years and older are eligible for the senior fare (this is lower than the current 65 years and older). • Up to two children 7 years or younger can ride free per fare paying adult. • City of McHenry Senior Vouchers will be accepted for trips in the City of McHenry only. • Transfers will be allowed from the fixed bus routes only (routes 806, 807, and 808 for example). Transfer cards will no longer be sold on the dial-a-ride service. Transfers will continue to be sold on the fixed bus routes. • No Pace passes will be accepted. • Students without a disability will pay the same fares as the general public. • Riders in Crystal Lake and McHenry will have fares gradually increased to match current City of Woodstock fares.
Customer ServiceTo reserve a ride on this service, call 800-451-4599 (TTY) 888-454-4724, Monday through Friday from 6:30 a.m. to 7:00 p.m. For more information, please visit http://www.co.mchenry.il.us/departments/dot/Pages/McRide.aspx or call the McHenry County Division of Transportation at 815-334-4985. Please leave a message and someone will get back to you as soon as possible. Service compliments or complaints may be registered through Pace's Customer Relations at 800-606-1282 or (TTY) 847-364-5093.