City of Crystal Lake Information Available Through Twitter
The City has launched a new customer service tool aimed at providing convenient means of receiving information on road construction and other City news. Using the popular social networking site Twitter, the public can now sign up to receive text messages, or tweets, from the City. These messages will broadcast real-time information regarding road construction updates, traffic signal outages, parades, or other events that might require a change in a motorist’s route. Twitter is a popular blog technology that allows the posting of short text messages known as tweets. These messages can be shared with registered users via text enabled cell phones or personal computers with internet access. Twitter postings provide the ability for City Staff to send specific information to a target audience in a manner much less cumbersome than an all-encompassing website. The technology also allows government to interface with young adults in an atmosphere where they are comfortable and will engage on a frequent basis. This will also help relay vital information to local radio stations and newspaper. Tweets from the City will be concise and link to the City’s webpage or other websites if more information is available. Initially the primary focus of the City’s tweets will be mainly roadwork updates, as the intent is to avoid inundating users with messages from the City but still keep the service convenient, relevant, and as useful as possible. How Do I Sign Up For Twitter?
How Do I Start Following the City’s Twitter Page?