Crystal Lake Police Department

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Citizen Survey

The Crystal Lake Police Department is conducting a citizen survey to identify citizen concerns about crime, police services, and how the City can best serve the needs of the community.  Your feedback is important, please click on the link below to complete the survey.

Police Department Lobby Hours:

Monday, Wednesday & Friday 8:00 am - 6:00 pm

Tuesday & Thursday 8:00 am - 7:00 pm

Officers available 24 hours a day, after hours phone at door

Emergency Phone 911

100 W. Woodstock Street

Crystal Lake, IL 60014

Non-emergency 815-356-3620

Fax 815-477-4732


Citizen Self Reporting can be used to report a minor offense where there is no known suspect. If you are interested in completing a report online go to