City Staff

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The City of Crystal Lake operates under a Council/Manager form of government. Under this plan, the administrative responsibility of the City is centralized in an appointed professional manager. The Mayor and City Council are responsible for creating city laws and setting the policy direction of the local government. Once the Mayor and City Council create a policy or approve some course of action for the City, the City Manager is responsible for executing or putting the policy in motion.

The City Manager is also responsible for preparing the City’s budget and presenting it to the elected officials for their approval, overseeing all city departments, preparing the City Council agendas, and providing the information support to the elected officials.

Most City departments and services are located within the City of Crystal Lake Municipal Complex, found at the intersection of Woodstock Street and Dole Avenue. The office hours are 8:00 AM to 5:00 PM, Monday through Friday.

Austin, JillianExecutive AssistantCMO(815) 459-2020
Black, JamesChief of PolicePolice(815) 356-3633
Bowers, ToddEngineering and Building InspectorBuilding(815) 356-3605
Brown, MartyPlans ExaminerBuilding(815) 356-3605
Carruthers, Steven Civil EngineerEngineering(815) 356-3605
Christenson, DonFleet & Facility Services SuperintendentPublic Works(815) 356-3614
Collins, StaceyAdministrative AssistantCMO(815) 459-2020
Cowlin, KatiePlannerPlanning & ED(815) 356-3798
DeRaedt, PaulFire Rescue ChiefFire(815) 356-3640
Dodge, DavidPlans ExaminerBuilding(815) 356-3605
Doruff, SharonAdministrative AssistantCommunity Development(815) 459-2020
Fettes, GregDirector of Information TechnologyInformation Technology(815) 459-2020
Fitzgerald, LaurrieSupport Services CoordinatorCommunity Development(815) 356-3605
Fritzmann, LorraineAdministrative AssistantCMO(815) 459-2020
Goebel, MaryPermit AssistantCommunity Development(815) 356-3605
Hagenow, RebeccaOffice AssistantCommunity Development(815) 356-3605
Helm, EricDeputy City ManagerCMO(815) 459-2020
Herrig, LauraAssistant Director of FinanceFinance(815) 459-2020
Howard, BrettEngineering and Building InspectorBuilding(815) 356-3605
Hyrkas, DerekDeputy Chief of AdministrationPolice(815) 356-3767
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