City of Crystal Lake ADA Notice

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Notice Under the Americans With Disabilities Act

In accordance with the requirements of Title I and II of the Americans with Disabilities Act of 1990, the City of Crystal Lake will not discriminate against qualified individuals with disabilities on the basis of disability in the City's programs, services or activities.


The City does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the Americans with Disabilities Act (ADA).

Effective Communication:

The City will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City's programs, services, and activities including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing or vision impairments.

Modifications to Policies and Procedures:

The City will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all City programs, services and activities. For example, individuals with service animals are welcomed in City Offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a City program, service or activity, should contact the City's  ADA Coordinator/Responsible Employee, as soon as possible, but no later than 24 hours before the scheduled event.

The ADA does not require the City to take any action that would fundamentally alter the nature of its programs or services or impose an undue financial or administrative burden.

Questions, concerns and/or complaints that a City program, service or activity is not accessible to persons with disabilities, or requests for additional information should be directed to the City's ADA Coordinator/Responsible Employee.

The City will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but not accessible to persons who use wheelchairs.

City of Crystal Lake ADA Coordinator:

Melanie Nebel, Assistant to the City Manager

City of Crystal Lake

100 W. Woodstock Street

Crystal Lake, IL 60014


City of Crystal Lake Grievance Procedure Under the Americans With Disabilities Act:

The City of Crystal Lake's Grievance Procedure can be found here.


City of Crystal Lake 2017 ADA Transition Plan:

The City of Crystal Lake 2017 ADA Transition Plan can be found here.


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