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Crystal Lake Electrical Aggregation Agreement Provides Resident Choice and Lower Energy Rates

Two-Year Opt-Out Program with Dynegy Energy Begins October 1, 2018

Post Date:08/10/2018 3:19 PM

 The City of Crystal Lake

100 West Woodstock Street

Crystal Lake, IL 60014





Crystal Lake Electrical Aggregation Agreement Provides Resident Choice and Lower Energy Rates

Two-Year Opt-Out Program with Dynegy Energy Begins October 1, 2018

Crystal Lake – The City of Crystal Lake has accepted a bid from Dynegy Energy to provide electricity supply for the City’s electric aggregation program. This agreement applies to all residential and commercial customers that utilize less than 15,000 KWh per year.  Beginning Friday, August 10th, the City and Dynegy, will be mailing letters to residents describing the program, rates and terms. The new program is effective October 1, 2018

The agreement provides residents with a choice of electricity suppliers, as well as potential cost savings and price stability.  ComEd can change rates throughout the year, so the fixed electrical supply rate under the City’s aggregation program will provide residents with price stability for the next two years, beginning October 2018.

As part of the program, the City secured a two-year agreement with Dynegy Energy at the price of 7.098 cents per kilowatt-hour.  This price will remain fixed during the two-year term.  This compares favorably to the current annualized ComEd rate of 7.941 cents per kilowatt-hour. 

The City’s aggregation program is an opt-out program. ELIGIBLE CUSTOMERS WILL BECOME PART OF THE CITY’S PROGRAM AUTOMATICALLY – no action is required unless an eligible customer desires to opt-out. Residents who have individual contracts with another supplier would be required to opt-in to the City program if they are interested. Some supplier contracts have early termination fees, so check with your supplier before opting in to the City’s program. Individuals already served by Dynegy will receive information from Dynegy on their ability to switch to the aggregation program’s favorable electric rate.

You may receive solicitations from other retail electric suppliers to switch your electricity supply. THESE SOLICITATIONS ARE NOT RELATED TO THE CITY’S ELECTRIC AGGREGATION PROGRAM. Unless you chose to opt-out, are on real- time hourly pricing, or you are being served by another supplier, you are enrolled in the City’s program. If you receive a solicitation, you should not provide your ComEd account number. If you provide your ComEd account number, you may be unintentionally switched to another supplier and be removed from the City’s electric aggregation program.

Opt-Out Option

Anytime during the agreement term, customers can opt-out of the agreement with Dynegy without an early termination fee.  Customers can opt out in two ways.  First, beginning August 10th, Dynegy will mail an “opt-out letter” to each customer in the City.  This letter will provide instructions for those wishing not to be included in the aggregation program.  Second, at any time during the two-year agreement term, customers can contact Dynegy to cancel and move back to ComEd or they may contact a supplier of their choice and be switched from Dynegy to that supplier.  If a customer chooses to opt-out of the aggregation program he or she may return, but regulations require that no customer may move back to the same supplier until a six-month “hold” period has passed.    

 Crystal Lake Electric Aggregation Program

October 2018 to October 2020

All City of Crystal Lake residents and small businesses have been automatically be enrolled unless they:

  • Chose to opt out during the opt out period; or
  • Have previously switched to another Alternative Supplier; or
  • Participate in an hourly-rate program

 * * * * * * *

Did you know?:  The City receives a bulk electric supply rate that is available to residents and small businesses. This is called electrical aggregation. Crystal Lake has been providing the Electric Aggregation Program since 2012.

The City recently renewed the program and contracted with Dynegy Energy Services for a 24-month period from October 2018 to October 2020. There will be a fixed rate of 7.098¢ per kWh during this time.

There is no enrollment fee to join and no early termination fee to leave the program. You will continue to receive only one bill from ComEd for electric supply, delivery and taxes, with supply fees being passed along to Dynegy Energy Services.

Rates will be changed on the October meter read date for each resident or business and will be reflected on the November bill.

Electric Supply Rates:

ComEd default rate *


7.941¢ per kWh*

(October 2018 – May 2019)


Crystal Lake program fixed supply rate with Dynegy (Traditional Program)



7.098¢ per kWh

(October 2018 – October 2020)

Crystal Lake program fixed supply rate with Dynegy (Renewable Power Program)

7.188¢ per kWh

(October 2018 – October 2020)

 *This is a weighted 12 month average. The ComEd rate may change based on a variable charge or credit, called the Purchase Electricity Adjustment (PEA). For more information, visit


Notices were mailed to all residents and small business owners beginning August 10, 2018. Two types of notices were mailed:

Opt Out Notices – Opt Out Notices were mailed to all eligible City of Crystal Lake residents and small business owners who have electric supply service with ComEd or who are enrolled in the City's previous aggregation program. Ratepayers who received an Opt Out Notice were automatically enrolled unless they opted out by August 31.  However, if you missed the initial opt-out period and wish to opt out, you may still do so by contacting if Dynegy Energy Services at 844-351-7691. If you were previously enrolled with ComEd, and did not Opt Out, you should receive a notice in September from ComEd confirming that Dynegy is your energy supplier.

Opt In Notices - Ratepayers not currently enrolled in Crystal Lake’s program, but who are enrolled with a supplier in their own private contract, will receive an informative, Opt In Notice. Those ratepayers will not be automatically enrolled, but do so by calling Dynegy at 844-351-7691 and asking for the Crystal Lake rate. It is recommended that ratepayers opting in should check with their current contractor regarding early termination fees. You may still enroll at any time during the 24-month program by contacting Dynegy.

Please note: No one will ever come to your home or call to enroll you in the City’s program. Should you receive such a call from a person purporting to represent the City, Dynegy, or ComEd, please take the solicitor’s information and contact the Illinois Commerce Commission at their Consumer Services Division complaint line: 800-524-0795.

Frequently Asked Questions:

1. How can I enroll? You will automatically be enrolled unless you opt out, have previously switched to an alternative supplier, or participate in an hourly program. After the initial opt out period, a ratepayer may enroll by calling Dynegy at 844-351-7691 and asking for the Crystal Lake rate of 7.098¢.

2. What defines an eligible resident or small commercial account (commercial account consumes less than 15,000 kWh per year)? Any resident who is currently with ComEd and has not already switched to an Alternative Retail Electric Supplier (ARES) or who is not enrolled in a special Residential Real-Time Pricing (RRTP) program is eligible and  small commercial accounts are eligible. You must also have a residence or business located within the City limits.

3. Whom do I call if I have service problems?  Always call ComEd with reports of outages or downed power lines at 800-334-7661. For questions about your supply, please call the customer service number for Dynegy at 844-351-7691. This number will also be listed under “Electric Supply Services” on your ComEd bill.

4. If I am automatically enrolled in the program now, can I leave the program at any time? Yes, you can later leave the program and move your account back to ComEd or another Supplier. There is no early termination fee to leave.

5. What is ComEd’s 6-month “hold” requirement? Please note State Regulations: If you move from the program back to ComEd for longer than two months, your account is placed in a “bundled hold” status, and you may not return to the Crystal Lake program until a full six months has passed.

6. I am enrolled in low-income assistance program. Will that be affected? No. If you currently receive assistance via PIPP or LIHEAP, that status will not change and you can continue to get these benefits for your ComEd bill.

7. I’m on ComEd’s budget billing plan. Will that change?  No. If you are currently on the budget billing plan, you will remain on that plan.

8. Can I still have my payment automatically deducted from my bank account? Yes. The way you pay your ComEd bill will not change.

9. Will someone come to my home or call to sign me up? No. You need do nothing to automatically be enrolled in the program. If someone calls or visits your home claiming to be the City’s power supplier, please file a complaint with the ICC at

10. Is any of the energy in the Traditional Program generated from renewable “green” sources? Yes. 14.5% of your energy consumption is sourced from renewable generation such as solar and wind that may be represented through the purchase of Renewable Energy Certificates (RECs). All of the energy in the Renewable Power Program is generated from “green” sources such as solar, wind and water.

The Illinois Commerce Commission offers more information about energy deregulation in Illinois and energy supply choices at

  • For questions about your electric account, please call the City of Crystal Lake aggregation program supplier, Dynegy Energy Services at 844-351-7691.  If you require additional assistance, call NIMEC at 800-856-3404 to leave your question and callback number. You will be contacted within 24 hours regarding the issue.
  • To report an electrical outage, or for questions pertaining to your ComEd bill, call ComEd at 800-334-7661.